Terms & Conditions

  1. General terms and conditions

 Thank you for purchasing the Amal Glasses device that will provide you with assistance in your daily activities based on the Amal Glass Technology.

Warning: To prevent injury to yourself and others or damage to your device, read all safety information and requirements before using your device.

  1. Safety Instructions and Conditions:

Do not use damaged power cords or plugs, or loose electrical outlets.

Do not bend or damage the wires attached to the appliance.

Do not cut the circuit of the charger or the batteries.

Do not connect the device to any devices not approved by the manufacturer.

Do not use your device during a thunderstorm as your device may malfunction and the risk of electric shock increases.

Do not store your device in hot or cold places and use it at a temperature of 20 ° C to 40 ° C.

  1. Instructions for use in some places

Follow all safety warnings and regulations when using your device in restricted areas and switch off your device whenever prohibited.

You must comply with all regulations restricting the use of a device integrated with the camera in a particular area.

Do not use your device near other electronic devices, as your device's frequencies will not interfere with those of other electronic devices.

Avoid using your device within 15 cm of the pacemaker as your device can interfere with the pacemaker and disable it.

If you have a pacemaker, place your device on the other side of your body to keep it away from the pacemaker.

To reduce potential interference with medical devices such as a pacemaker, do not use your device in a hospital or near medical equipment that could interfere with the frequencies of your device.

If you personally use any medical equipment, contact the manufacturer of the device you are using for any instructions regarding using your device with Al-Amal glasses to ensure your safety.

Switch off the device in potentially explosive environments and always comply with regulations and instructions in hazardous environments.

Do not use your device in petrol stations or service stations near fuel or chemicals, and in flammable or explosive areas.

Turn off your device when you are on board an aircraft, as using the device in an aircraft is illegal, and because your device's frequencies may interfere with the frequencies of the plane's electronic navigation devices and tools.

Electronic devices in the car may be affected by the radio frequency of your device, which is why we recommend that you contact the manufacturer for more information.

  1. Proper care and use of your device:

Keep your device dry as moisture and all kinds of liquids can damage device parts or electronic circuits.

When your device gets wet, unplug it from the mobile phone, dry your device with a towel and take it to a service center.

Liquids will change the color of the sticker indicating that water has entered the device, and this may damage your device with water and void the manufacturer's warranty.

Do not use or store your device in dusty or dirty areas as dust can cause malfunctions of your device.

Do not store your device in places where it may fall, because if your device is dropped, it may be damaged and lose the warranty.

Do not leave your device in a closed car, as the internal temperature can reach 80 ° C and it may cause the device to explode or damage it.

Do not expose your device to direct sunlight for long periods of time, as your device may become deformed or malfunctioning.

Do not store your appliance near or in heaters, microwave ovens, hot cooking equipment, or high pressure containers.

If it bends or deforms, your device may be damaged or parts may malfunction.

Opening the device or attempting to repair it will void the device's warranty.

Amal Glass Company is not responsible for the safety of the user when using accessories or supplies that are not approved by Al Amal Glass Company.

If children use the device, make sure that they are using the device properly.

To protect your hearing, do not be exposed to loud sounds as this can damage your hearing.

Always turn the volume down before connecting headphones to the audio source, and use only the minimum volume settings needed to hear the sound.

Use caution when using the device while walking or moving

Always be aware of your surroundings to avoid injuring yourself or others.

Do not disassemble, modify or repair your device, as this may lead to changes or modifications to your device and thus void the manufacturer's warranty.

Do not draw or label your device, as paint and stickers may block moving parts and prevent proper operation. If you are allergic to paint or metal parts of the product, you may suffer from

Itching, eczema, or swelling of the skin. When this occurs, stop using the product and consult your doctor.

When cleaning your device, wipe your device with a dry towel or any suitable material and do not use chemicals or detergents.

Do not use the device for any purpose other than its intended purpose, and avoid disturbing others when using the device in public places.

Do not allow children to use or play with your device, as they may harm themselves and others and damage the device.

Allow only qualified personnel to service your device

Allowing unqualified personnel to service your device may damage your device and void the manufacturer's warranty

  1. Terms of use

Do not distribute the copyrighted materials embedded in the device or the applications on which it works and which are protected by copyright that you have registered to others without the permission of the content owners, or the request of the security authorities, because doing so may violate copyright laws, and the manufacturer is not responsible for legal liability resulting from the use Illegal copyrighted material.

The product and its electronic accessories such as the headset and the USB cable should not be disposed of with other household waste at the end of its service life.

To prevent potential harm to the environment or human health from the uncontrolled disposal of waste, please separate these items from other types of wasteWaste and recycle it responsibly to promote the sustainable reuse of physical resources.

Users should contact either the retailer from whom they purchased this product or their local municipal office for details on where and how these items are taken for environmentally safe recycling.

Business users should contact their supplier and verify the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial waste for disposal.

• The content in this guide may differ from the product or program provided by service providers or distribution companies and is subject to change without prior notice.

• The items supplied with your device and the accessories available may vary depending on your region or service provider.

• This manual and the internal components of the devices are protected by laws protecting intellectual property rights, patents and publishing.

No part of this product or this guide may be reproduced, distributed, translated, or transmitted in any form or by any electronic, ordinary or other means.

 Including photographing, recording, or storing in any system for storing and retrieving information without prior written permission from Amal Optics.

  1. Evacuation responsibility:

Some of the content and services that can be accessed through this device belong to third parties and are protected by copyright, patent, and / or other intellectual property laws. This content and services are provided for your personal, non-commercial use only. It is not permissible to use any content or services. In a manner not authorized by the content owner or the service provider without being bound by the foregoing, and you may not modify, copy, re-publish, upload, publish, transfer, translate, sell or create derivative works, or exploit or distribute them in any way or medium unless You are expressly authorized to do so by the content owner or the applicable service provider for the content or services offered through this device.

Third-party services and content are provided as they are, and Amal Glass does not guarantee the content or services provided in this way, expressly or implicitly for any purpose, and Amal Glass expressly disclaims its responsibility of any implied warranties, including for example Not limited to guarantees of merchantability or suitability for a specific purpose, and the company does not guarantee the accuracy, validity, timeliness, legality, or completeness of any content or service available through this device and under any circumstances, including negligence or any content or service available Through this device and under any circumstances, including attorney fees, expenses, or any other damages arising out of or related to any information contained in or as a result of using any content or service by you or by any third party, even if this possibility has been notified With potential for damage.

Third-party services may be terminated or cut off at any time, and Amal Optics does not make any pledge or guarantee that any content or service will remain available for any period of time. Content and services are transferred by third parties through networks and transmission facilities that are not controlled by Optometrists. Restricting the generality of this disclaimer and the company glasses Al-Amal expressly disclaims any responsibility or liability for any interruption or suspension of any content or service provided through this device.

Glass of Amal is not responsible for customer service related to the content and services, and any question or service request related to providing the content or services must be submitted directly to the relevant content and service providers.

When you register, inquire or request information about a specific service or in the event that you give additional information using any of the means of communication with us or with our partners, whether electronic or non-electronic, such as requesting inquiries through our website, we will use your email address to respond to your inquiries, It is also possible to save your mail address, message and our answer to them for quality control purposes, and we may do so for legal and regulatory purposes.

  While we are keen on confidentiality of customer information, it is known that the device and its applications need to take pictures for analysis or processing, and this requires giving you the information you request and your request for service means agreeing to that procedure.

     Conditions for the site and its extensions:

This site (amalglass.com) is specific to glasses of Amal that allows authorized users of institutions and individuals, applications and services for using glasses of Amal applications and products.

We reserve the right to provide new services and applications and update or withdraw any of the existing services and applications, according to our own discretion without any liability on Amal Glass.

     The registrar and the buyer have the right to benefit from the services if you meet the following criteria:

You must be of the legal age to be able to buy products in your country of residence and that you have a fixed address

You have a license to purchase Amal glasses and its software.

You can register on the site using the services authorized for you, provided that you agree to all conditions for entry and use ..

You acknowledge and agree that additional requirements may apply to some categories of products.

 To register on the site, we will need to provide some information, and your registration on the site will not be accepted if the necessary information is not provided to us, and the registration information is used for the purposes of providing services by us or by our partners in the applications authorized for the user.

 We have the right to reject any registration without giving reasons. We also have the right to carry out the necessary checks to confirm your identity and registration requirements.

Agree to notify us immediately of any unauthorized use of your password or account, or any other breach of the standards for safe use of the website or applications.

Provide complete, true, accurate and current information about yourself and your use of etc.Dmat as specified by us.

Not to disclose to others (except as necessary or as specified by us) about the user information provided to you.

  1. Intellectual property rights

With the exception of rights expressly granted in accordance with these Terms of Use:

     And also all rights, ownership and interests of any information, materials or other content that you provide through your use

     The services, in addition to all your intellectual property rights that are included in these terms of use, will become our property.

     You agree that you are not entitled to use our or our partners' trademarks without our prior written consent.

    All rights not expressly granted to you in these Terms of Use are reserved to us or our licensors.

  1. Privacy

Amal Glass DMCC respects the privacy of the user and is committed to protecting its customers, but there are services that will not work in countries using images for analysis or messages from the user to benefit from the used service. Cookies and similar technologies are also used to access customer information when visiting us on the site or requesting a specific service or While using the app.

The services and applications used and all content and programs and everything related to this are the rights of the company and / or its agents, whether registered or not. Amal Glass Company reserves the inability to control the customer’s contents and the company does not guarantee the continuation of any program of modification or cancellation knowing that it will ensure that This is without justification, and the customer will be compensated for the value of the program that he paid for the remaining period for him for not benefiting from the program when canceling it, unless the cancellation results from force major.

The Android app for the glasses uses the device’s geographic location, answering calls, sending SMS messages, connecting to the Internet, writing and reading from the device’s internal and external storage space, in addition to recording audio from the microphone and storing it or sending it for processing on the Internet and taking pictures through the mobile camera and storing it or A message for processing via the Internet, and in order to activate some of the application's services, you need to hear the following statements:

Features (6)

android.hardware.camera,

android.hardware.faketouch,

android.hardware.location,

android.hardware.microphone,

android.hardware.telephony,

Required permissions (12)

android.permission.ACCESS_COARSE_LOCATION, android.permission.ACCESS_FINE_LOCATION, android.permission.ACCESS_NETWORK_STATE, android.permission.ANSWER_PHONE_CALLS,

android.permission.INTERNET,

android.permission.READ_EXTERNAL_STORAGE,

android.permission.RECORD_AUDIO,

android.permission.SEND_SMS,

android.permission.WRITE_EXTERNAL_STORAGE

  1. Warranties, pledges and representations

   The user or customer undertakes and acknowledges the following:

Full commitment to continue working with us in accordance with applicable laws, regulations and regulations, including but not limited to compliance with legislation related to privacy laws and regulation of content compliance.

Liability and compensation

Nothing in these terms of use shall limit or excuse the liability of any of the parties for:

Fraud, including fraud, carried out by any party.

Any of the other responsibilities that cannot be limited or exempted in accordance with applicable law.

In all cases, we, our parent company, our subsidiary companies, subsidiaries, our directors, their directors, officials, agents, employees, suppliers, subcontractors or licensors, whether based on a lawsuit or a claim in the contract, damage, negligence, breach of legal duty or breach of these terms of use - shall not be held liable for any lawsuit related to loss. Profits, loss of data or information, business failure or any financial loss or any special, indirect or incidental damages even if we, affiliated companies, directors, officials, agents, employees, licensors, suppliers or subcontractors have been notified of the possibility of such existence. This damages.

    In addition to the extent permitted by applicable law, we (including the parent company, subsidiary companies, subsidiaries, directors, officers, agents, employees, suppliers, subcontractors or licensors) will not be held responsible, and you acknowledge that you will not You bear our responsibility for any damage or loss arising directly or indirectly from:

Content or other information that you provide when you use the services.

Your use of the Services or your inability to use them.

Pricing, shipping, coordination or any of the instructions provided by us.

Delay or interruption in providing services.

Viruses or other malicious software that are found by accessing the services.

The presence of errors in the services or malfunctions or inaccuracies in any way.

Damage to your device through the use of products that were sold on the site or through our services.

Content or actions or omissions from third-party users of our services.

Commenting or any other actions we take related to your use of the services.

The period of time or how your listings appear in search results.

   You agree to indemnify us and absolve us of our liability, including indemnification and liability for our parent company, its subsidiaries and subsidiaries, directors, officials and agents.

  Employees and suppliers

 And the licensors related to our company or parent company, partners and subsidiaries from and against any losses, damages and expenses (including legal fees and fees.

 Lawyers ("claims") that arise from:

Any claims or claims made by third parties as a result of your use of the services.

Violate any of the provisions contained in these Terms of Use, including but not limited to any of the warranties, undertakings, and representations.

Violate any applicable laws, including but not limited to data protection lawsAnti-spam laws or regulations.

The way in which you use our services, including but not limited to the content that you post, the products that we list, or your trademarks that violate any of the intellectual property rights of others, or that your content is slurs, satire, defamation, or violation of any Other rights (including privacy rights) related to third parties (including other site users).

  1. Suspension, Termination, or Cancellation

Without prejudice to any of the rights or compensation or without any liability towards you, we have the right to delete, suspend or withdraw your ability to use the services or cancel any order of products and / or delete any application.

 At our sole discretion and for the avoidance of doubt, any amounts paid and received by us in connection with the order for canceled products will be refunded.

  1. General Provisions

Applicable Law: These Terms of Use and any related non-contractual rights or obligations must be subject to and interpreted under the laws applicable in the United Arab Emirates.

  1. Conflict Resolution:

If you have any problems related to our services please contact us and we will work hard to solve the problem facing you as soon as possible. Defamation is not permissible in general unless a judgment is issued.

  1. Modifications:

The user or the buyer has no right to make any amendment to these terms of use or to introduce any addition or to supplement them. We reserve the right to introduce any amendment, change, addition or completion of these Terms of Use at any time or from time to time. The current version of the terms of use has been published on the site and will be in effect when it is published on the site or based on the date specified by us as the "effective date" (if any). Your continued use of the services in the event of any changes constituting your agreement to be bound by the modified terms of use.

  1. the majeure force:

Neither party shall be held responsible for the existence of loss, damage, delay, or non-fulfillment as a result of actions beyond the control of any of the parties, whether such action can be expected (such as judiciary, fate, and actions issued by the legislative, judicial or regulatory authorities of any federal or local government or judicial authorities. Or actions taken by any of our subcontractors or any third party supplier of goods or services to us, labor unrest, complete power outage, or economic boycott).

  1. Non-assignment:

Waiver of any of the provisions contained in the terms of use is not considered a waiver of any of the other provisions (similar or not similar), nor is any other waiver a continuous waiver of any of the provisions concerned, unless we expressly and in writing provide for it.

7- Communication: You can contact us via e-mail Info@amalGlass.com, or through our social media or live chat on the site, or contact our call center at (+97144237754) in the United Arab Emirates

  1. Continuing in force:

 All provisions that stipulate that they remain in effect or that are inherently enforceable after the termination of the contract shall remain in effect after the termination or suspension of your membership on the site or the use license.

Copyright © 2020 Amal Glass Company.